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We hold some personal data, such as names, addresses and contact details for the purpose of collecting and processing donations, sending thanks and acknowledgments and keeping supporters informed about the work the charity is doing.

We also hold photos for publicity purposes and some for information relating to supporters who have volunteered on summer camps, for the purposes of booking flights and maintaining health & safety standards.



When asking for data we will clearly state what it will be used for and how often you can expect to hear from us. We will never use pre-ticked opt-in boxes, or assume that you want to receive our newsletters without clear indication.



Data relating to donations is stored for seven years after the end of the financial year in which the donation was made. This is a legal requirement.

Personal data is only stored when supporters have previously given permission for us to contact them, and only for the purpose they have specified, e.g. newsletters, email updates and fundraising campaigns.

Email addresses on our mailing lists are stored in a list via the web service ‘Mailchimp’ and are not linked in any way to the donation record or postal address information which is stored on our databases. Email addresses are only attached to an identifiable name if one was given at the time of signup.



We will only share donations data for the purposes of claiming gift aid, where applicable. Other personal data will be shared when it enables supporters to travel with and on behalf of Love Russia, e.g. summer camps & monitoring trips.



  • We usually send thanks upon receipt of a donation, provided we have the means to contact the donor and the donor has not specifically asked not to be contacted. As a general rule, donations by post receive thanks by post, online donations receive thanks by email. Providing an email address for a donation or purchase through our website or a postal address for Gift Aid will not mean you are subscribed to our newsletters, unless you have specifically opted in.

  • If you have previously signed up to receive our news by email or post and we have had contact with you in the past, we will continue to send newsletters to you every two months until you request that we don't.

  • You will always have the right to opt out of any further contact and an ‘unsubscribe’ button is included at the foot of every email for this purpose.We will include details of how to unsubscribe from our postal mailing list in every newsletter, and stamp the newsletter envelopes with details of how to unsubscribe at least once a year.

  • If you are receiving our newsletters we may contact you very occasionally with something we think might be of specific interest to you, for example, if you have previously been on a summer camp and we are looking for volunteers, or if there is a Love Russia event happening in your area.You will always have the right to opt out of this type of contact if you wish to do so.



Any person on whom we hold data is entitled to know what that data is.Should you wish to know, please contact us in writing, either via post or email, and in accordance with data protection rules, we will respond within 1 month.



We will weed our data lists periodically, in accordance with accounting and data protection rules, however, if at any time you ask us to delete your data, and it is lawful to do so, we will.Records will be deleted where there has been no donation within the past 8 years and no newsletter, either by post or email, is being sent.


If you have any questions about our GDPR policy, please contact us by email at



Almost all professional websites use cookies which are tiny files that are downloaded to your computer to improve your experience which, in conjunction with Data Analysis (Google Analytics in our case) might help is improve the efficiency of our charity by spotting patterns of use, behavioUr, time spend on specific pages etc. This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

For more general information on cookies see the Wikipedia article on HTTP Cookies


It is possible to prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site's functionality. In most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site therefore it is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
If you still want to disable them you can do so by adjusting the settings on your browser (see your browser help for how to do this). 

Google Analytics are referred to as 'third-party cookies. They are one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including Facebook & Twitter will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

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